Great Ocean Road · Opening 2026

Work where the world comes to visit.

We're hiring the founding crew for the new cafe, kiosk and grab-and-go at the Twelve Apostles. 228 seats, and the Southern Ocean just beyond the glass.

08Roles open
Sep + OctStart windows, 2026
228Seats on the coast
Photography · Visit Victoria
01The place you'll work

A landmark cafe, designed like a destination.

This isn't a food-court coffee stop. Operated by Elizabeth Andrews Catering, the hospitality offer spans a 160-seat indoor cafe and restaurant, a 68-seat outdoor terrace, a premium grab-and-go cafe, an artisan gelato bar, a takeaway kiosk, and catering for tour groups and events — all inside the new Twelve Apostles Visitor Experience Centre, welcoming more than two million visitors a year.

Inside: rammed earth walls, curved timber screens, olive velvet banquettes and marble tabletops, with greenery spilling from every ledge and arched portals leading to coffee, gelato and the pass. It's a room people travel the world for, and you'll run it.

The Apostles from above · Visit Victoria
02Why join

Good craft, great crew, an unreal office.

i.

Coffee worth the drive

A specialty coffee program, house gelato and a seasonal menu built on local produce. We sweat the details and back people who do the same.

ii.

An office like no other

The Southern Ocean and the Apostles just beyond the glass, and visitors from every corner of the world walking through the door. The setting does half the hospitality for you.

iii.

Room to grow

Commis to Sous, Barista to floor lead. We're building the team from day one, so there's real space to step up as the cafe finds its feet.

Your new workplace: the Visitor Experience Centre, rising from the heathland now.

Render · Grimshaw + Aspect Studios, courtesy Development Victoria
03Now hiring

Eight roles, one founding crew.

Open a role to see the full picture — what you’ll do, what you’ll bring — then apply in one click. Every position is part of opening the doors on something new.

Back of house4 roles

Full-time · Salaried, negotiated above-award package · Reports to Café Site Manager

Few chefs get to build a kitchen from the ground up. As founding Head Chef you’ll commission the new commercial kitchen, recruit and develop the brigade, and deliver an exceptional food experience across every outlet — in partnership with the Café Site Manager.

What you’ll do

  • Commission the new commercial kitchen through to operational readiness
  • Mentor and develop the brigade — Sous Chefs, Commis Chefs and Kitchen Attendants
  • Develop, cost and execute menus across the cafe, kiosk, grab-and-go, gelato bar and catering
  • Own purchasing, supplier relationships, inventory and food-cost targets
  • Build production systems that flex with seasonal visitor numbers
  • Ensure food safety, allergen management, HACCP and WHS compliance

What you’ll bring

  • Certificate III in Commercial Cookery or equivalent trade qualification
  • Current Victorian Food Safety Supervisor certification
  • Demonstrated leadership of a high-volume commercial kitchen
  • Proven menu development and costing against food-cost targets
  • A hands-on leadership style with strong commercial awareness
  • Weekend and peak availability; working rights; Great Ocean Road based, or able to be

Highly regarded: venue openings, destination hospitality, gelato or pastry production, and relationships with south-west Victorian producers.

Full-time · Salaried · HIGA Cook Grade 4, above-award available · Reports to Head Chef

A genuine leadership role — in a seven-day operation you and the Head Chef alternate leading the kitchen, so you’ll independently run full services while mentoring the brigade.

What you’ll do

  • Lead kitchen operations and independently run full services, including weekends and peaks
  • Coordinate daily production, prep lists and ordering from forecast demand
  • Mentor Commis Chefs and Kitchen Attendants through coaching and section sign-offs
  • Maintain food quality, consistency and presentation standards
  • Oversee receiving, storage, stock rotation and stocktakes
  • Support menu development and seasonal specials within food-cost targets

What you’ll bring

  • Certificate III in Commercial Cookery or equivalent
  • Experience leading sections in a high-volume commercial kitchen
  • Confidence running a kitchen service independently
  • Food Safety Supervisor certification, or willingness to obtain
  • A calm, hands-on mentoring approach
  • Weekend and peak availability; full working rights

Highly regarded: training apprentices or junior chefs, high-volume cafe or tourism experience, and a genuine desire to progress into a Head Chef role.

Full-time or part-time · HIGA Cook Grade 1–3, by qualifications and experience · Reports to Sous Chef

Every great chef starts somewhere — work across multiple sections alongside the Head Chef and Sous Chef, building the skills and confidence to progress your culinary career as part of the founding brigade.

What you’ll do

  • Prepare and cook menu items to recipe, portioning and presentation standards
  • Daily prep and mise en place across multiple kitchen sections
  • Support production for the cafe, kiosk, grab-and-go, gelato bar and catering
  • Follow food safety, allergen and WHS procedures; keep your station service-ready
  • Assist with stock rotation, deliveries and minimising food waste

What you’ll bring

  • Commercial kitchen experience, or a Certificate III in Commercial Cookery completed or underway
  • A genuine passion for food and a willingness to learn
  • Strong organisation and attention to detail at pace
  • A positive attitude and commitment to teamwork
  • Weekend and peak availability; full working rights

Full-time, part-time or casual · HIGA Kitchen Attendant Grade 1–2 · Reports to Sous Chef

Behind every successful kitchen is a team that keeps it organised, efficient and ready for service — with a clear path to becoming a versatile kitchen all-rounder.

What you’ll do

  • Run the dishwashing and pot-wash areas through service
  • Keep the kitchen clean, safe and organised; complete cleaning schedules
  • Assist chefs with basic prep — washing, peeling and portioning
  • Receive deliveries, store stock and rotate on FIFO principles
  • Support the brigade wherever needed to keep service moving

What you’ll bring

  • A strong work ethic and willingness to learn
  • A team-first attitude in a busy commercial kitchen
  • The ability to stay on your feet through busy services
  • Weekend and peak availability; working rights or a valid visa
  • No experience needed — full training provided
Front of house4 roles

Full-time · Salaried · Reports to Owners & General Manager

Overall responsibility for the day-to-day operation and commercial performance of the venue — leading the front-of-house leadership team and partnering with the Head Chef so every service area delivers.

What you’ll do

  • Lead the hospitality operation across the cafe, terrace, grab-and-go, gelato bar, kiosk and group catering
  • Recruit, mentor and develop the front-of-house leadership team and wider crew
  • Build rosters that balance exceptional service with labour targets
  • Own guest experience and service recovery across the venue
  • Monitor performance, labour costs and productivity; drive continuous improvement
  • Ensure compliance with food safety, RSA and workplace health and safety

What you’ll bring

  • Demonstrated leadership of high-volume hospitality, tourism or food-service operations
  • Strong commercial acumen — labour management, budgeting, operational reporting
  • Calm, visible leadership and confident decisions at pace
  • Availability across weekends, public holidays and peak tourism periods
  • Full Australian working rights, based (or able to be based) in the Great Ocean Road region

Highly regarded: destination or multi-outlet leadership, Victorian RSA and Food Safety Supervisor certification, First Aid, and experience opening a new venue.

Full-time or part-time · Reports to Café Site Manager · HIGA Food & Beverage Supervisor, above-award opportunities

Lead from the floor — coordinating day-to-day front-of-house service, coaching the team on shift and keeping standards high across every outlet.

What you’ll do

  • Lead front-of-house operations on shift across all service areas
  • Mentor and develop Food & Beverage Attendants and Baristas
  • Coordinate daily service, allocate responsibilities, keep workflow moving
  • Resolve guest enquiries and concerns professionally
  • Handle opening, closing, cash handling and daily reconciliation
  • Keep presentation, cleanliness and compliance on point

What you’ll bring

  • Previous supervisory or team-leadership experience in hospitality
  • A genuine passion for exceptional customer service
  • Strong problem-solving and service recovery skills
  • POS and cash-handling experience; current Victorian RSA
  • Weekend, public holiday and peak-period availability; full working rights

Casual or part-time · Reports to Café Supervisor · HIGA Food & Beverage Attendant Grade 1–2

A varied role across the cafe, kiosk, gelato bar and events — welcoming visitors from around the world and keeping service flowing.

What you’ll do

  • Welcome guests, take orders and process payments on POS
  • Serve food, beverages, gelato and retail across the outlets
  • Clear, reset and maintain dining areas
  • Restock stations, counters and displays through each shift
  • Support opening and closing; follow food safety and allergen procedures

What you’ll bring

  • A genuine passion for hospitality and customer service
  • A friendly, professional attitude in a fast-paced environment
  • Strong communication and teamwork
  • Flexibility for weekends, public holidays and peak periods; working rights
  • Experience is highly regarded — but not essential

Full-time, part-time or casual · Reports to Café Supervisor · HIGA Food & Beverage Attendant Grade 3, specialist coffee

Coffee is often the first and last impression guests take away from their visit — you’ll own its quality, consistency and speed, and bring the team along with you.

What you’ll do

  • Deliver consistently high-quality coffee through regular and peak periods
  • Calibrate grinders, care for machines, manage workflow
  • Texture milk to a high standard while holding service speed
  • Monitor coffee stock; assist with ordering, rotation and waste
  • Mentor the team in coffee preparation and register-to-bar workflow

What you’ll bring

  • Demonstrated commercial barista experience at volume
  • Excellent espresso and milk-texturing technique
  • Consistency and composure during high-volume service
  • A passion for coffee and for sharing your knowledge
  • Weekend and peak availability; full working rights or valid visa

Start windows in September and October 2026. Choose either in the application.

04Register your interest

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